Refunds Policy

Dreamvention 30-days-money back guarantee ensures that Dreamvention customers can get 100% of the money they used to purchase Dreamvention products, if they are not happy with Dreamvention products and service. As a developer and seller of non-tangible, digital goods, customers MUST meet the following criteria in order to qualify for a refund:

If any of Dreamvention product’s is corrupted, malfunctioning, does not work as described or Dreamvention support team cannot solve customer's issues, the customer qualifies for a full product refund.

Refunds WILL NOT be granted under the premises of:

• The product is not what the customer thought it would be
• The product does not have a feature that the customer thinks would be nice
• The product does not work and the customer has never contacted Dreamvention Support Team
• The product does not support customer’s e-commerce version
• The product does not support customer’s e-commerce platform
• The customer purchased the product more than 30 days ago

Prior to purchasing any of Dreamvention products, please make sure you test-drive and check all of the product's specifics. Should any questions, issues, troubles about any of Dreamvention products arise, please refer to Dreamvention Support team by opening a support ticket here https://dreamvention.zendesk.com/hc/en-us/requests/new

Q: I have purchased the extension on Opencart Market. Where do I get a refund?

A: If you purchased the module on Opencart Market, you will need to request the refund directly from them. This is a very simple process and requires you to write a refund request via the contact from.

Visit this link http://www.opencart.com/index.php?route=support/contact

Fill out the refund form and the opencart support member will contact you from there.